100% customer satisfaction
Customer satisfaction is our #1 priority, it’s why over 20,000 women from all over the world have trusted us with their fashion. So to keep it simple if you have any issues whatsoever with your order, whether it’s sizing issues or damaged goods, simply email us our call us and we’ll either provide a 100% refund or send you the correct item
You received a damaged/faulty item
Quality is our top priority, if you receive damaged or faulty gear you do not need to return it. The only thing we ask is to send an email to warmwinters.info@gmail.com stating your order number and a photo of the faulty or damaged gear. We will then send you a new item 100% free of charge.